Hotel Pharmacy is pleased to offer a new Medication Therapy Management (MTM) program to assist patients with all of their medication needs. Available to members of selected Medicare Part D plans that meet certain criteria, this service is designed to allow pharmacists to work collaboratively with local prescribers to enhance our patients’ quality of care.

As part of this program, pharmacists may conduct a comprehensive medication review of a patient’s prescription and nonprescription medications, as well as vitamins, minerals, herbal products, and other dietary supplements. We will also provide patient counseling on new prescription orders and over-the-counter therapies. In addition, we will contact patients for follow-up monitoring visits, as needed, to check their progress with new medications, and to ensure drug therapy problems have been adequately resolved.

Our MTM program offers these benefits:

  • Safer and more effective medication use. We believe that educating patients on appropriate medication use can improve their adherence, help them reach and maintain their therapeutic goals, and prevent medication errors. To ensure medication effectiveness, our pharmacists will conduct follow-up phone calls to monitor a patient’s symptoms and compliance with the medication regimen.
  • Selection of the most therapeutic and cost effective medications. We offer patient counseling services that can assist in selecting the most cost-effective and clinically-appropriate generic or brand name medications. If we find a medication that is more cost effective than the patient’s current medication, our pharmacists will consult your physician and obtain their authorization before any medication changes occur.
  • Improved coordination of care. Many patients see multiple providers for various health conditions, which can lead to duplicate therapies or harmful medication interactions. We will provide patients with a master medication list that contains information pertaining to all of their medications, and a medication action plan that explains the safest and most effective use of their medications. We will instruct patients to bring these records on all visits with their physicians and other health care providers.
  • MTM Service documentation. Our pharmacists will carefully document all MTM services provided to eligible patients. In addition, a patient’s physicians will be notified if that patient’s clinical situation requires attention. Any changes made to a prescription medication will only be made with their physician’s prior authorization. All documentation will be kept at our pharmacy and is available to their physician as needed.

We look forward to working together to promote the health of our patients and community.